NEMT Customer - NG

NEMT Customer NG is the simplest way for riders to book and manage non-emergency medical transportation (NEMT) with their transportation provider. Schedule rides to medical appointments, track your driver in real time, and stay informed at every step — all from your phone. The app connects you directly to the NEMT transportation company that serves you. Request a trip in a few taps, review your upcoming and past rides, and know exactly when your driver will arrive. Key Features of the NEMT Customer App: Book a Ride Request non-emergency medical transportation quickly — set your pickup and drop-off, date and time, and any special requirements for your trip. Manage Your Trips View your trips organized by status — scheduled, in progress, and completed — so you always know what's next. Live Driver Tracking Follow your assigned driver on a live map as they head to your pickup location, with route and estimated arrival time. Real-Time Notifications Get instant updates when a driver is assigned, is on the way, has arrived at pickup, and when your trip is complete. Support Requests Open a support case and attach a photo when you need help with a trip or your account. Profile Management Keep your contact details and profile photo up to date. Secure, Provider-Linked Access Sign in to your transportation provider's account (tenant) for a secure, personalized experience tailored to the company that serves you. The NEMT Customer NG app is free for riders. Transportation service